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Exchanges are allowed only if your address is serviceable for an exchange by our Logistics team. Items can be exchanged for a similar size or a different size.

Under Exchange Policy, only size exchanges are allowed.

jewellery must be packed in the original jewellery box)

All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact (for e.g.

Important Conditions for Return/Exchange requests

Once a return/exchange request is successfully placed, our team will monitor the request and if all conditions are fulfilled, we will arrange a reverse pick. Also, if an exchange or return request is made post 7 days from the date of delivery, the system will not accept the request. Return/Exchange request placed without the images shall not be entertained. Kindly ensure to upload the images at least 3 for us to analyse the condition of the product. kindly do so on and fill in your Order Id and E-mail id use to placed the order. If you wish to place an return or exchange request. If you have received an order in damaged condition, products can be returned or exchanged within 7 days from the date of receipt of orders. What if the product received is in damaged condition? Do I have to pay any other taxes and/or fees?Īll taxes and other fees/charges are included in the price of the order.ĥ. You can track your order using the tracking number at Ĥ. You will receive a shipping confirmation by email and/or SMS which will include a unique tracking number that you can use to track your parcel. Note:- We do not process Cash on Delivery (COD) Orders above Rs. Delivery will be done only at the address as mentioned by you at the time of placing the order. Most orders are delivered within 3 to 7 working days depending on the location of delivery. Orders received after 9.00am or on non-working days will be dispatched on the next working day. Orders received till 9:00am will be dispatched on the same day. How long does it take for an order to arrive?

Please note estimated shipping times include processing time at the warehouse and are calculated from the date the order is placed.1. Next Working Day (if ordered before 11PM Sun – Fri, all orders placed on Sat will be available for collection on Mon) Next Working Day (if ordered before 11PM Sun - Fri / 9PM Sat)ĭelivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in advance (excluding next day delivery.